Feature Requests

We would like to simplify our work flow to provide instructions on how to setup the payment source directly in the email when it is an employer's first invoice

There is no new Hint Connect patient-specific email. We get new patient emails daily, with a patient ID and no name. It creates more work to go through the email to see each individual name, than to just go to the signups report to see new enrollments. That means your system trains the staff to not use the email, and instead use the sign-ups report. New Hint Connect patients do not show up on the signups report.

Currently "Membership Created" notifications only go to the primary/membership billing member. It would help if notices went to all members (at least the adults). At the very least, please update the "Membership Created" Notification description to clarify that this doesn't happen. As of 1/31/24 it says it's sent to all "patients" and doesn't specify primary member only.