Feature Requests

Patients need to be able to see their upcoming appointments and cancel and reschedule from the portal - this is a basic function that would reduce my front desk work load dramatically. Please add :)

Add a note to the fax when you assign it

More flexibility with appointment reminder times

Medication labels that print out from All-In-One have text that is too small. Request to increase the size of the font for the labels so it is legible to patients that can not easily read smaller text on the medication label.

At the end of the day, we issue all the draft invoices from the day. We need the ability to "hold" an invoice. Our staff knew that the patient wasn't ready to pay the draft invoice, but when our staff went through and issued all the draft invoices, it showed the payor because of the way invoices get sent to the "payor", so the staff member didn't realize it was for the dependent on the plan and issued the invoice. So then she had to refund it to the patient. It would be useful to have a "hold" status on the invoice that can be applied to notify a user that an invoice shouldn't be drafted.

Add virtual link to SMS reminder in Calendar 2.0

In the employer plans, it would be great to have more flexibility to change the registration fees amounts. For example, to only charge adults the registration fee, but not their dependent children.

Created a button to resend a sent fax

Would like to see if a fax, email, or text failed on the dashboard in order to follow through. These things easily missed unless actively looking into status

When a practice has multiple locations tied to their Clinical calendar, the SMS appointment reminder is telling the patient their appointment is at "PRACTICE NAME", instead of "LOCATION NAME". This confuses patients on where the appointment is located at.