Feature Requests

Dashboard to view future payouts and to search last four digits of a credit card to view payments or refunds to the patients when invoices have been deleted

Patients need to be able to see their upcoming appointments and cancel and reschedule from the portal - this is a basic function that would reduce my front desk work load dramatically. Please add :)

I would love to see a fullscript integration to be able to have my patient list sync with my fullscript account. This would allow me to be able to seamlessly recommend supplements and for my patients to order from my online dispensary.

I often need more than 1 email address per patient (ie patient and adult child) to communicate via Spruce. Since Hint integrates with Spruce, I can not have more than 1 email address per patient. Spruce stated that this fix must come from Hint. Please allow 2 or more emails associated with each patient

Thanks. I would like to request that there is a messaging system in HINT - it would make managing multiple issues much better (eg - I was going through invoices today and there are a number that I need my assistant to follow up on so a message system would be perfect).

It's a stretch but it'd be awesome if app.hint.com could be made into a native iOS mobile app that enables you to manage Hint billing management from your iPhone or iPad. A Stripe integration which enables physical card swipes could lower the cost of processing fees and manual signatures could be collected. A mobile app would make it easier to capture images of insurance cards or photo IDs, both which would help prevent fraud and chargebacks, increase patient security, and make Hint a more powerful patient management tool.

Right now, when editing an appointment in the calendar, there's a Cancel button right next to Edit — and if you accidentally hit Cancel, the appointment immediately disappears without any warning or confirmation. This creates a major issue: If the staff member doesn't catch who the appointment was for, it's very hard to recover or even know what was just canceled. The request: Please add a confirmation pop-up (e.g., “Are you sure you want to cancel this appointment?”) before finalizing the cancellation. This is a standard safety feature in most platforms and would save staff from unnecessary headaches and patient miscommunications. A small fix, big impact. 🙏

The problem: When patients self-schedule short appointments (e.g., 10-15 mins), Hint currently shows start times like 9:05, 9:20, 9:35, etc. This creates inefficient gaps — like a leftover 10-minute slot that no other appointment can fill. When we schedule manually, it’s fine — we stick to :00, :15, :30, :45 start times and it keeps our calendar clean and efficient. But there's no way to restrict self-scheduling to that same pattern. The request: Please give us the ability to lock self-scheduling start times to quarter-hour intervals (or other options like every 10 or 30 mins). This is a common feature in most scheduling platforms, and it would eliminate unused time blocks. This small fix would make a huge impact. Thanks! �

I'd love to get notifications of SMS/Emails outside of Hint (i.e., send me a text or an email that tells me to log in and see what's been sent). For those of us working parttime or primarily remote/on-demand, it would be a game-changer! If this is already possible, please let me know!