Feature Requests

Require the patient to pay per their initial agreement when they cancel

Fowler Medical Group members are contractually obligated to give the practice 30 days notice if they'd like to cancel their membership. With the new Click to Cancel feature, FMG is concerned about members bypassing the required 30 day cancellation notice period. It would be ideal if the Click to Cancel feature could enforce custom cancellation periods like 30 days notice.

Ascent DPC is requesting to have dev work in Twilio for call/SMS routing to Losh Network Services, rather than forwarding calls/texts to a user's cell phone number. See Slack post here: https://hint.slack.com/archives/C059V8XDNSV/p1746030342089229 Contact Information for Dev work: Name: Stefan Kelsey Position: Lead Engineer Company: Losh Network Services Email: skelsey@losh.com Phone Number: 573-818-7020 Regarding Client: Ascent DPC (Matthew Green)

Would like the ability to add employees and dependents to different membership plans. If a patient is engaged they are charged a different rate and this is done on a patient by patient basis. In the current state if the plan is updated it is updated for the entire family. To allow for the plan to be updated for each individual all dependents have to be listed as an employee which makes it difficult to track employee dependent relationships.

Copy/Paste email from new chart layout

Create a feature for practices to be able to block numbers via self-serve or feature for Hinters to easily block a number from calling the practice number in clinical.

Created a button to resend a sent fax

Create the ability to sell an item or bundle of products/services with a simple one-page sales page, without requiring the patient to put in all their demographic information.

Ability for practice admins to view patient portal as patients. "....we do have test patients but it's not quite the same visibility as being able to see what the actual patient you are seeing sees (how their specific record looks). "

It would be helpful to see what changes were made from an upload that is processed. This would allow for better review and auditing of data especially when inaccurate data is uploaded.