Feature Requests

It's creating awkward moments on calls, since staff can't tell if the caller is still on the line while waiting for the prompt to be accepted.

-- Posted by Marla Currentin the Hint Community: https://community.hint.com/c/product-feedback/just-started-w-hint-to-see-patients-this-week-i-m-looking-for-a-shortcut-that-clicking-the-patient-s-name-on-the-schedule-pulls-up-the-patient-s-chart-i-have-to-go-back-to-patients-and-search-for-the-specific-patient-is-there-a-different-shortcut

It isn't clear to a patient who is logging into the patient portal that it is a patient portal as it doesn't say this anywhere on the page

the ability to block certain times on the calendar for certain patient types, like new patients only, sick visits only, or virtual visits only.

Show patient names for callers when their number is saved on their chart so that practice users know which patient is calling.

it would be so nice to have it open up in another tab so when the calendar is on the daily view, it doesn't revert it back to the weekly calendar that we can't see appts clearly on.

All-In-One - Show Patient Name as Caller when PT calls Practice Phone Number (for call and text forwarding to personal cell phone). When a contact/patient/spam caller calls the practice phone number, a call is forwarded to the “forwarding to user” and the number that is calling is always displayed as the practice phone number. The request is to display the patient’s name as the caller ID/name and not the practice phone number when calls and texts are forwarded to a Hint user's personal cell phone.

It would be helpful to be able to upload a document into a patient account. We have members sign an enrollment agreement and it would be better to keep in Hint instead of scanning into their medical chart or keeping a hard copy.

All-in-One: Show all of the patient's information on their chart in clinical. For example, you currently have to click "show more" on a patient's clinical chart to see their patient information. It would be nice to have that information already displayed on their chart (so you don't have to keep clicking "Show More").

I would like the names to show up on the actual calendar for all visits and not just the one-hour slots. When I am looking at the day/ week, looking at initials is not helpful at all.