Feature Requests

allow membership rates to go over 99999.00

Please add a "notes" section" attached to the vitals, so I can note which arm the BP was taken or if the pt was laying/standing/sitting for BP readings. it will be helpful to identify if my weight is a home weight or in office

The address line 2 listed in Core does not appear in the Clinical chart

We would love to see the ability to enter in multiple payment methods, and the ability to choose a payment method for things like Rx or other one-offs, WITHOUT the system changing the default payment method for the monthly membership. For instance, we have patients who have their monthly membership amount paid via ACH from their bank account. But they want to pay for Rx and other services with a credit card. Currently, we can save several payment methods, but if we select the credit card to pay for whatever services, it changes the default payment method to the credit card. If we fail to remember to change it back, the next month's membership payment is paid by credit card (and thus we get upset patients). Unfortunately, this happens more times than we would like to admit. Ideally, the system would not change the default; and/or after a different payment method is used for services, the system generates a pop-up warning/reminder that the default payment method has changed and should be changed back. We'd like to see the default payment method remain unchanged, but the ability to use an alternate payment method for anything else. (The ability to choose multiple payment options for a single invoice does not meet this request. We can generate an invoice and select from whatever payment methods are on file in Hint-which is very nice. However, it won't stop Hint from changing any new payment method entered to default.)

Practices would like to add an ability to add charges to one-time visits. This could be beneficial for patients who need to add any charges once they've visited, without requiring the patient to signup again for the new charges.

When a form is returned to a practice's forms section, this feature request would allow a "assign to patient" button so you don't have to download it and then upload to the patient's chart.

Allows the patient to submit the invoice to their insurance carrier for reimbursement for services not covered by the membership.

Right now, if a single signup page has multiple plans available to enroll in, the prospective patient is shown a pre-selected plan & its pricing when adding their member information on the 'Members' page of the form, before they are given the chance to choose their plan on the 'Membership' page that follows the 'Member' page. This is confusing to the prospective patient, it’s not obvious that you can change your plan after adding member information.