Feature Requests

Would like the company field to be easier to reference in and out of Hint when the patient is passed down from a Network. Having at tag passed to Elation would be beneficial so that the employer can be referenced without having to navigate to Hint. It would also be helpful to have this as an exportable field from the Patient export.

User would like to be able to customize the font size in the footer of notifications.

Presently a company admin cannot review the results of an upload if there are any errors. Opening this access to company admins processing uploads would allow them to self-serve instead of reaching out to the practice each time there are any failed rows.

turn off email notifications for some practice users

The patient agreement that the patient signed last year is not "out of date" but rather is just a previous year's agreement. The verbiage in Hint on the patient's profile should be updated from "Out of Date" to something like "Previous Year's Agreement" so it doesn't signify that the agreement needs to be signed by the patient if it is the same agreement.

Stripe charges the same % on debit vs credit cards. Unfortunately, we can only pass on credit card fees, not debit card fees, so we get stuck with a lot of fees. Moreover, Stripe charges higher fees than other processors.

There have been some instances where a billing period on a membership has been updated, but the user missed updating the next bill date so the patient was not charged for a period of months. It would be nice if the system automatically adjusted the next bill due date accordingly on a membership when changing the billing period.

Filter Revenue Forecast Report by week

For Ex) A practice would like to offer a 15 month contract

We’d like to request that the Sponsor View be updated to include the Plan name for the employees and dependents for easier visibility, similar to how it’s displayed in the Patient View. This would allow for easier review/auditing of an employee list especially when bulk updates are being made at the start of the year.