Click to Cancel: Support delayed membership termination due to required cancellation notice period
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Elizabeth Talkington
Fowler Medical Group members are contractually obligated to give the practice 30 days notice if they'd like to cancel their membership. With the new Click to Cancel feature, FMG is concerned about members bypassing the required 30 day cancellation notice period.
It would be ideal if the Click to Cancel feature could enforce custom cancellation periods like 30 days notice.
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Axsona Stadnyck
Health Matters DPC: Our patient agreement states we require 30 days written notice and do not prorate the last month. So if they cancel half-way through the month, they will still be members for the next month. However when a patient cancels, they immediately cancel their membership. We need the ability to have the cancelations account for required written notice period in our patient agreement.
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Otto Shill
YES - very important mod. We have the same requirements