Feature Requests

Allow multiple emails for patients so that each parent can login with a seperate email address

When a patient is renewing their plan, the practice would like the ability for patients to enter a coupon code through the portal for a discount

Ability to change plans via the patient portal

We have cases where a member has a caregiver / family member that supports them with their healthcare (e.g., records, scheduling, coordination with other physicians). The caregivers are often not living in the same home as the patient and the patient may not be the most tech savvy so when the code to log into the portal is sent, the caregiver is not always able to retrieve it in a timely manner. Would be much smoother if they could be added as an additional user on the portal, or have some other way to share log in credentials to be able to access the information directly

I am an integrative medicine doctor and as such I have educational videos and educational handouts that I provide to all my patients. Right now i have to individually attach each handout to an email and send it to the pateint manually. I would love to be able to tell them to just login to the portal to download the resources but this portal has to be password protected for members only. I'm likely going to have to pay for a service to do this since hint doesn't offer it.

Ability to allow the patient to upload previous medical documents

I'd like to know if there is a way to not display certain appt types to our members via the patient portal. We have a couple of appt types that don't pertain to our members are for people who are interested in learning more about our membership

Most patients have the expectation of being able to message their provider securely, request medication refills, and see labs and vitals trends in a patient portal.

Currently, there is no setting to allow patients to view the portal but prevent them from editing their information. By default, patients with portal access can edit: Phone numbers Email addresses Addresses Payment information They cannot edit more sensitive fields like: Names Date of birth SSN Practice would like the ability to turn off any editing access.