Appointment reminders - customize times
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Tasha Demkiw
We have just added an option for 1 hour appointment reminders. Navigate to Settings->Appointment Types to enable this new option.
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Axsona Stadnyck
Connected Care NP: prevent it sending two messages in a row if the appointment is scheduled same day. E.g. just scheduled new appt for a member, since it's new it sent one, then immediately sent another for the 1 day reminder
Tasha Demkiw
We have just added an option for 1 hour appointment reminders. Navigate to Settings->Appointment Types to enable this new option.
Tasha Demkiw
Merged in a post:
Clinical - Appointment Text Reminders Default Time
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Sarah Morosko
Ability to change the 24 hour default to 48 hours, etc.
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Stacy Hom
I agree! I'd like to remind patients 1 hour before the start of their appointment, and to be able to customize the message contact they get.
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Otto Shill
YES! Would love to be able to send a text reminder on the day of the appointment a few hours before - as an example **** Also would love to send a message after the visit asking for feedback - would like to automate this to occur a couple hours after the visit, possibly be able to redirect them to google profile
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Karen Saylor
I agree