All-In-One - Phone Calls List in Clinical - Show Picked Up Calls
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Shaela Kobs
When a phone call is answered, it still shows up in communication as bolded. I know that the phone call is "new" to the system, but if I answer the call, it should not list it as bolded. On the communication page, it shows it as bolded, and I don't know if I should call them back.
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Otto Shill
Need to see if the phone calls were answered when I review the phone log. That way if we missed a call, we know to call them back.
80% of missed calls will never call back so we know we are losing leads if we don't call every one back.
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Axsona Stadnyck
Integrity Health Alliance: Practices need the ability to see all call logs even if they mark the call as completed, or accidentally delete it/ delete it's voicemail
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Otto Shill
Axsona Stadnyck so important