Ability to tie plan and/or enrollment status to the engagement status
K
Katie Harmon
There are more deals being sold tied to engagement. Whether that be a higher priced plan or moving from eligible to enrolled. It would be hugely beneficial to be able to tie the enrollment status or plan to the engagement status in Hint. Currently, you have to update the engagement by adding a charge and then you have to adjust the patients enrollment or plan accordingly. Ideally an update to the engagement could update the later appropriately.
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M
Maddie Gelinas
Anovia has a population that is fee for service. When these patients engage they are enrolled in Hint. They would like to have a way to automatically move them back to eligible if they have not had a charge on their account in X number months.