ability for patients' care givers to be given access to their loved one's patient portal
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Sarah Rein
We have cases where a member has a caregiver / family member that supports them with their healthcare (e.g., records, scheduling, coordination with other physicians). The caregivers are often not living in the same home as the patient and the patient may not be the most tech savvy so when the code to log into the portal is sent, the caregiver is not always able to retrieve it in a timely manner. Would be much smoother if they could be added as an additional user on the portal, or have some other way to share log in credentials to be able to access the information directly
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